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Socure

Mid-Senior
Full-time
Remote

Sr Product Manager - Onboarding

Lead growth at Socure as Sr. Product Manager. Drive scalable onboarding systems, enhance fraud prevention, and deliver data-driven, user-centric solutions to redefine digital identity verification.

$100k +

$140k - $180k

Apply Now
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Socure

North America
USA
Artificial Intelligence & Data
Fintech

$100k +

$140k - $180k

Apply Now

Job Description

About the job Predictive analytics and machine learning power Socure’s groundbreaking technology and fuel our mission to verify 100% of good identities in real time and completely eliminate identity fraud on the internet. Socure is the world leader in digital identity verification and fraud prevention. Our recent awards include Forbes 2022 America’s Best Startup Employers, The Forbes Cloud 100, The Deloitte Technology Fast 500, and Inc. 5000’s fastest growing companies. Listen To Why Some Of The World’s Top Technology Investors See The Enormous, Transformative Potential In Socure’s Mission And Products https://www.youtube.com/watch?v=ifM9\_jPQCv8 Job Summary As a Sr Product Manager you will be charged with designing, building and maintaining a suite of B2B and B2C growth loops in the early experiences– from progressive onboarding to prefill – shaping customers’ impressions of our product during their critical months. You will work closely in a fast paced and highly fluid environment with engineers, data scientists, designers, and stakeholders throughout the company to ideate, create, iteratively launch inclusive identity experiences and learn, before taking the market by storm. What You’ll Do You will identify and drive consumer onboarding at scale, making complex ecosystems simple, easy to integrate and enabling teams to push the boundaries of what’s possible Define the OKRs and identify levers to drive the key metric for visualizing fraud and identifying 100% of real identities across the Socure network. Lead a cross-functional team of data science, engineering, design, growth, and marketing. You'll guide product definition, strategy, and long-term vision for inclusive onboarding. The expectation is to reduce product development cycles by 20% through enhanced collaboration and streamlined processes, aligning with our growth objectives. Run quantitative and qualitative user research, usability studies, and data-driven experiments to inform product direction. Target at least 30 customers or datasets of 10M+ for initial usability studies to ensure comprehensive user engagement and gather valuable qualitative insights. Identify and implement solutions for customer challenges, needs, expectations, and desires Articulate complex subject matter in compelling easy-to-understand terms Take ownership for the success of the team and the products within the suite Influence executive leadership on product strategy and roadmap to achieve business outcomes Be a subject matter expert on the product suite to accelerate and/or unblock customer implementations. What You’ll Bring 5+ Years in High Growth Product Management You have built onboarding and customer acquisition systems at scale, understanding how to integrate existing design systems into solutions that will scale development for internal and external users You’ve served as a growth product manager or similar role in hyper-growth organizations Solid theoretical and practical understanding of the Customer Identification Program (CIP) and similar regulations, and knowing how those principles extend beyond finance An AI Automation and builder-first mentality, with practical examples of how and when best to leverage your technical counterparts Technical Strong understanding of technology; working well with engineers Light process to deliver results; exceptional communication Creativity and the ability to generate lots of ideas that matter A strong understanding of business models, pricing, and how to deliver shareholder value Practical experience packaging & positioning ideas in ways that uniquely appeal to stakeholders across verticals Enthusiasm for minimalism design and elegance through simplicity Proven ability to deliver business and consumer insights via focus groups, usability, surveys, behavioral data, and most important, A/B testing of hypotheses and disconfirming initial beliefs Functional Leadership Conceptually sound vision, omni-directional influence, and persuasive storytelling Experience managing, organizing, developing and scaling teams & organizations. Consistent ability to develop growth loops in delightful, hard-to-copy, profitable ways. Results-driven, proactive, and not overly prescriptive in process. Understand how to leverage culture as the foundation for light-process and to build world-class organizations. Great judgment about people, product and the business. What You’ll Get Remote first work environments with remote office stipends via DeskPass to change up your scenery if you enjoy the hybrid work environment Unlimited paid time off with mandatory minimums Deeply discounted health, vision and dental benefits Company-wide off-sites (last one was in Vegas) MacBook Pro delivered to your door Recurring monthly stipend for home office supplies like a monitor, lamp etc. Annual education stipends to satisfy your curiosity Monthly health and wellness stipend for your hydrow, peloton or gym memberships 401k match Generous comp packages