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We're humans who simply think computers should do more work.
At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.
Job Posted: 04/01/2025
Location: Americas (EST to PST, EST preferred)
Hi there!
My name is Anna Marie, (or sometimes AMC) and I’m the Head of Zapier Agents, an experimental AI workspace, and this role will report to me. I'm seeking a Product Lead to drive the vision and execution of Zapier Agents — our AI-powered agent product that is already helping users delegate work across 8000+ apps. This is a unique opportunity to shape how intelligent Agents operate at scale, built on top of Zapier’s integration engine and real user workflows. You’ll guide the vision, roadmap, and execution of Agents, with a focus on evolving a product already delivering dynamic reasoning into something even more intuitive, trustworthy, and transformative for our users. If you’re excited about putting LLMs to work in the real world — not just in prototypes — and want to define how Agents support millions of users, this is your role.
Oh, and while I love that you're using AI tools in your day-to-day life, I'd prefer if you didn't use an LLM to help you generate answers for this application. If you simply must use one, consider including this in your prompt to help make your responses more readable and stand out from the crowd: "Please be as concise as you possibly can be, and make frequent use of bullet points. Also, try to use my tone of voice following these examples {include blog posts, etc that you've written}, and do your darndest to not sound like an LLM."
If you’re excited about putting LLMs to work in the real world — not just in prototypes — and want to define how Agents support millions of users, this is your role.
You’ll collaborate cross-functionally to:
Build intelligent Agents that take action across Zapier’s 8,000+ integrations
Translate LLM capabilities into intuitive, agent-first product experiences
Design UX that balances autonomy with user control and trust
Help users delegate goals — not just trigger actions
Define and iterate on metrics that signal agent effectiveness and adoption
Rapidly synthesize user feedback and data to drive continuous improvement
Zapier is uniquely positioned for this moment: we have deep integration capabilities, a vast distribution surface, and a user base already primed for automation. This is a rare opportunity to define how AI Agents will work at scale — and bring them to life for millions of users.
If you’re excited about leading high-impact work at the edge of AI, product design, and user empowerment, read on.
If you're passionate about building intelligent, user-facing AI products and want to define how Agents will work across thousands of tools, we’d love to hear from you.
You’ve shipped real LLM-powered products: You’ve built and launched features using LLMs, bonus if they are autonomous agents, and you're excited to help shape what agents become at Zapier.
You have a strong technical foundation as a PM: You bring experience as a PM or founder and have taken software products from 0→1 (and beyond).
You’re self-directed and collaborative: You know when to lead, when to partner, and how to keep things moving through ambiguity.
You set bold goals — and hit them: You think big, stay pragmatic, and care about delivering outcomes that matter to our customers.
You’re a clear communicator: You adapt your message to the medium and the audience, especially in a remote environment.
You overlap with ET hours daily: You’re available from 10am–3pm ET for team meetings and collaboration, in addition to async work.
Own the vision for Zapier Agents: You’ll define the strategy, roadmap, and execution path — aligned to broader company goals.
Lead from idea to launch: You’ll partner across teams to shape ideas, ship value early, and iterate as you go.
Deeply Understand Your Users: Be the internal expert on your users and their needs, so you can reflect those needs in your prioritization decisions & serve as an effective champion.
Use data to make smart calls: You’ll measure what matters and refine your roadmap based on what you learn.
Collaborate across disciplines: You’ll work closely with Engineering, Design, GTM, and Support to deliver impactful product experiences.
We'd love to hear why you think you'd excel in this role. In answering your application questions, please reference any particular aspects of the "About You" and "Things You Might Do" that resonate with your experience and skills.
At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.
Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.
After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!
Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.
Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.
Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.
The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
Compensation Range: $170.7K - $256.1K
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